05 - 06 October, 2016
Shangri La Hotel, Doha, Qatar

Conference Day Two: Thursday, 6 October 2016

08:30 - 09:00 Registration, Refreshments And Networking

09:00 - 09:15 Opening Remarks by Chairman

09:15 - 09:45 Global distribution system: Benefits, costs and ROI potential when deploying a next generation network and infrastructure

Dr. Tarek Hassib - General Manager Katara Hospitality, Doha
  • Designing infrastructure that supports all the communication methods and caters to future technology developments
  • Migrating hotels to a single converged network
  • Considering the key applications that need to co-exist entertainment, internet access, telephony and room controls systems
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Dr. Tarek Hassib

General Manager
Katara Hospitality, Doha

09:45 - 10:15 Future-proofing networks: Is your WiFi network really good enough?

Gianrico Esposito - General Manager The Westin Doha Hotel & Spa
  • Understand how to support IT infrastructure for future use of design changes and keep up with evolving cellular network technology
  • Reviewing why hoteliers are increasing their WiFi coverage and updating their networks to accommodate guest’s demands
  • Discussing why fiber or passive optical LAN is quickly becoming the standard for newly built hotels and retrofits
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Gianrico Esposito

General Manager
The Westin Doha Hotel & Spa

  • Connecting guests with the hotel through integrated systems and online connectivity
  • Find out how hotels can realise significant cost savings and increase guest satisfaction via a single operational platform
  • Discussing the integrated approach to hotel management which drives operational efficiency by streamlining operations, automating tasks and empowering facility managers to do more with less
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Hirone Amarasena

Director of IT & AV
Palazzo Versace Dubai

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Sushil Sharma

Pre-opening General Manager
Fraser Suites West Bay, Doha

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Gianrico Esposito

General Manager
The Westin Doha Hotel & Spa

11:00 - 11:30 Mid-Morning Networking Break

11:30 - 12:00 Moving from a property management system to a hotel ERP

  • Discussing the difficulties hotels are facing by keeping pace between business intelligence, revenue management, distribution channels, online reputation management and other old systems
  • Find out how ERP can leverage all that data you have been accumulating for years to personalise your guest interaction
  • Learn how to increase your guest experience by empowering them with the technological differentiators

12:00 - 12:30 Integrating VoIP into your property communication design to reduce costs

Hirone Amarasena - Director of IT & AV Palazzo Versace Dubai
  • Utilising VoIP to communicate effectively in-house
  • Managing guest’s demands through optimisation of VoIP
  • Exploring technologies available and how effective they have been at managing data, dealing with requests and identifying problems
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Hirone Amarasena

Director of IT & AV
Palazzo Versace Dubai

12:30 - 13:00 Physical security information management for hotels

Souheil Chahid - Electrical Engineering Manager CDC Qatar
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Souheil Chahid

Electrical Engineering Manager
CDC Qatar

13:00 - 13:15 Chairman’s Closing Remarks

13:15 - 14:30 Networking Lunch

14:30 - 23:59 End of Conference